Terms of Service

Last Updated: October 18, 2025

Welcome to Tranquil Paths Counseling & Consulting. These Terms of Service ("Terms") govern your engagement with our counseling, coaching, consulting services, and use of our website (www.MyTranquilPaths.com). By accessing our services or website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services or website.

1. Acceptance of Terms

By engaging our services, scheduling appointments, or using our website, you acknowledge that you have read, understood, and agree to these Terms, as well as our Privacy Policy. These Terms apply to all clients, visitors, and users of our services and website.

2. Services Provided

Tranquil Paths Counseling & Consulting offers professional counseling, recovery coaching, and consulting services provided by licensed clinicians, certified coaches, or trained consultants in accordance with the American Counseling Association (ACA) Code of Ethics and applicable state and federal laws. Services may include:

Individual, family, or group counseling.

Recovery coaching for personal growth and resilience.

Professional consulting for organizations or individuals.

Telehealth sessions via HIPAA-compliant platforms.

Services are tailored to your needs but do not guarantee specific outcomes. A counselor-client or coach-client relationship is established only after completing intake processes and signing applicable consent forms.

3. Eligibility

To engage our services, you must:

Be at least 18 years of age or have legal guardian consent if a minor.

Provide accurate and complete information during intake or registration.

Reside in a jurisdiction where our services are legally permitted (e.g., Georgia, USA, for in-person services; telehealth eligibility depends on state regulations).

We reserve the right to refuse or terminate services if eligibility requirements are not met or if services are deemed clinically inappropriate.

4. Client Responsibilities

As a client or user, you agree to:

Provide truthful and accurate information during intake, sessions, or website interactions.

Attend scheduled appointments on time or provide notice of cancellation per our policies (see Section 7).

Communicate openly with your counselor or coach to support effective care.

Respect the professional boundaries of our staff, including no harassment or inappropriate behavior.

Comply with all applicable laws and these Terms during your engagement with us.

5. Website Use

Our website is for informational and educational purposes only. Using our website does not establish a professional relationship with our practice. You agree to:

Use the website for lawful purposes only.

Not attempt to access, modify, or disrupt our systems, servers, or data.

Refrain from posting or transmitting harmful, offensive, or unlawful content through our website or communication channels.

We reserve the right to suspend or block access to our website for any violation of these Terms.

6. Confidentiality and Privacy

Your privacy is paramount. Please review our Privacy Policy for details on how we collect, use, and protect your personal and health information in compliance with HIPAA and ACA standards. By engaging our services, you acknowledge that confidentiality has limits as outlined in the Privacy Policy (e.g., legal mandates, imminent harm).

7. Appointments, Fees, and Cancellations

Scheduling: Appointments are scheduled based on availability and clinical appropriateness. Telehealth sessions require a stable internet connection and a private, secure environment.

Fees: Service fees are provided during intake and may vary based on session type, duration, or clinician. Sliding-scale options may be available for eligible clients.

Payment: Payment is due at the time of service unless otherwise arranged. We accept [list accepted payment methods, e.g., credit/debit cards, insurance]. Insurance coverage depends on your provider and plan; you are responsible for verifying coverage.

Cancellations: Cancellations or rescheduling requests must be made at least 24 hours in advance. Late cancellations or no-shows may incur a fee equivalent to the session cost, except in cases of emergency.

8. Telehealth Services

Telehealth services are provided via HIPAA-compliant platforms to ensure privacy. You agree to:

Use a secure, private location for telehealth sessions.

Ensure your device and internet connection are reliable.

Acknowledge that telehealth may have limitations compared to in-person sessions (e.g., technical issues, inability to address immediate crises).

We are not responsible for technical disruptions outside our control but will work with you to reschedule or resolve issues.

9. Intellectual Property

All content on our website, including text, images, logos, and resources, is owned by or licensed to Tranquil Paths Counseling & Consulting and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or modify our content without prior written permission.

10. Limitation of Liability

Our services are provided with the utmost care, but we cannot guarantee specific outcomes. To the fullest extent permitted by law, Tranquil Paths Counseling & Consulting, its staff, and affiliates are not liable for:

Any direct, indirect, incidental, or consequential damages arising from your use of our services or website.

Outcomes of therapy, coaching, or consulting, as results vary based on individual circumstances.

Technical issues, data breaches, or disruptions beyond our reasonable control.

11. Termination of Services

We reserve the right to terminate or suspend services if:

You violate these Terms or engage in behavior that compromises the safety or integrity of our practice.

Services are no longer clinically appropriate or permitted by law.

You fail to meet financial obligations after reasonable notice.

You may discontinue services at any time by notifying us in writing. Upon termination, records will be retained and disposed of per our Privacy Policy.

12. Dispute Resolution

Any disputes arising from these Terms or our services will be governed by the laws of Georgia, USA. You agree to first attempt to resolve disputes informally by contacting us. If unresolved, disputes will be handled through mediation or arbitration in Georgia, unless otherwise required by law.

13. Changes to Terms

We may update these Terms periodically to reflect changes in our practices or legal requirements. The updated Terms will be posted on our website with the "Last Updated" date. Continued use of our services or website after changes constitutes acceptance of the revised Terms.